In-store Trainer Luxury Brand


  • Location: Milano (Italy)
  • Contract: Permanent
  • Working day: Full time
  • Sector: Consumer goods
  • Vacancies: 1
  • Discipline: Other

Luxe Talent Italia

Luxe Talent is an International Recruitment and personnel training consultancy based in Barcelona, Madrid, Paris, Milan & Munich.

We have been specialized for 11 years in:

• Retail
• FMCG
• Electronics
• Food & Beverage
• Fashion
• Automotive
• Luxury

Since our creation in 2009, we have worked with leading brands in Europe in order to generate a positive impact on all our clients, as well as on the lives of the people we interview and place.

For this reason, we have a highly specialized multicultural team, who follows the line of our core values: Commitment, Behavior ethics & Empathy.

Job description

Luxe Talent, International Recruitment Agency specialized in Fashion, Luxury and Retail is currently seeking for a talented In-Store Trainer for an Italian Luxury Brand to join the team in Milan. 

 

Job Description:

 

As an In-store trainer, you will be responsible to design and execute orientation programs for sales teams; organize and deliver onboarding training sessions for new employees; monitor staff performance to ensure training knowledge is appropriately practiced; determine training needs both for individuals and teams; prepare role-playing activities to simulate difficult client cases; make recommendations for corrective actions as necessary; collaborate with management staff to get feedback on customer and staff complaints in order to design more effective training materials; provide excellent customer service and represent the brand in the best possible way; motivate employees to achieve team and personal targets. 

Requirements

  • At least 2 years of experience as a Retail Trainer or similar role;
  • Previous experience in a Luxury environment;
  • Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms;
  • Excellent communication skills;
  • Goal-oriented;
  • Fluency in Italian and English is mandatory. 
Job closed

  • Location: Milano (Italy)
  • Contract: Permanent
  • Working day: Full time
  • Sector: Consumer goods
  • Vacancies: 1
  • Discipline: Other