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Travel Retail Benelux Field Supervisor


  • Ubicación: Amsterdam (Países Bajos)
  • Tipo de Contrato: Indefinido
  • Jornada laboral: Jornada completa
  • Sector: Gran consumo
  • Vacantes: 1
  • Modalidad de trabajo: En remoto

Luxe Talent International

Luxe Talent, International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail & FMCG.

 

In our recruitment and training consultancy we work with different firms in the Luxury, Premium and High Premium sectors around Europe and have offices in Barcelona, Madrid, Paris, Milan, London, Munich, Braga & Amsterdam.

Since our creation in 2009, we have been working with leading brands in Europe to generate a positive impact on all our clients, as well as on the lives of the people we interview and place.

For this reason, we have a highly specialised multicultural team that follows the line of our core values: Commitment, Ethics and Empathy

Descripción de la oferta

Our client, a global leader in the premium beauty and luxury industry, is looking for a Travel Retail Benelux Field Supervisor to join its European Travel Retail team.

You will be responsible for driving retail excellence across the Benelux region by supporting and developing Beauty Advisors and Brand Ambassadors operating in key travel retail locations. You will ensure flawless execution of commercial initiatives, elevate the customer experience, and contribute to achieving ambitious sales objectives.

This is a field-based role requiring regular travel across the Benelux region (approximately 40–60% of the time), primarily visiting airport duty-free locations.

Key Responsibilities
Retail Performance

  • Drive sell-out performance across the assigned Travel Retail network.
  • Monitor sales KPIs and identify opportunities to improve productivity and commercial performance.
  • Develop action plans to maximize sales and achieve business objectives.
  • Provide regular performance reporting and recommendations to management.

Team Leadership & Coaching

  • Lead, coach and motivate a team of Beauty Advisors and Brand Ambassadors.
  • Conduct regular field visits, one-to-one coaching sessions and performance reviews.
  • Foster a culture of engagement, accountability and continuous improvement.

Training & Brand Excellence

  • Deliver product knowledge, sales techniques and customer experience training.
  • Ensure teams confidently represent the brand portfolio and latest product launches.
  • Reinforce luxury service standards and storytelling excellence.

Visual Merchandising & Retail Execution

  • Ensure merchandising guidelines and promotional activations are executed to the highest standards.
  • Monitor stock availability, tester quality and overall counter presentation.
  • Partner with retail operators to resolve operational issues and optimise execution.

Stakeholder Management

  • Build strong relationships with airport retail partners and internal cross-functional teams.
  • Collaborate closely with Sales, Marketing, Training and Commercial teams.
  • Act as the key field contact for all retail-related initiatives within the territory.

Requisitos

  • Bachelor's degree in Business, Marketing or a related field.
  • Minimum 2 years' experience in a Field Supervisor, Area Manager or Retail Manager position.
  • Previous experience within Travel Retail, luxury retail or premium beauty is highly desirable.
  • Proven people management and coaching experience.
  • Strong commercial acumen with excellent analytical and reporting skills.
  • Excellent communication and relationship-building abilities.
  • Highly organised, autonomous and results-oriented.
  • Fluent in English; Dutch and/or French are considered strong assets.
  • Proficient in Microsoft Office, particularly Excel and PowerPoint.
  • Willingness to travel frequently throughout the Benelux region.
Posición cerrada

  • Ubicación: Amsterdam (Países Bajos)
  • Tipo de Contrato: Indefinido
  • Jornada laboral: Jornada completa
  • Sector: Gran consumo
  • Vacantes: 1
  • Modalidad de trabajo: En remoto