Logistics Excellence Manager (B2B)

At Luxe Talent, an international recruitment and training consultancy specialising in fashion, luxury, retail, lifestyle, and FMCG, we are currently partnering with a fast-scaling, internationally recognised direct-to-consumer brand to find a Logistics Excellence Manager. Our client is present in over 35 countries with a strong and growing retail footprint across Europe, recognised by leading consumer associations across EMEA, APAC, and the Americas — and a diverse, high-performance team built on ownership, collaboration, and continuous improvement.

The Role

This is a senior, high-impact position combining operational rigour with strategic vision, owning external partner performance, driving continuous improvement, and ensuring an exceptional end-to-end customer experience across a complex international logistics network.

What You'll Do

• Lead the development and execution of the logistics excellence strategy, ensuring alignment with overall business goals
• Own and optimise the performance of external logistics partners, carriers and 3PLs, driving operational excellence across the network
• Define, monitor, and act on key performance metrics including OTIF, lead times, and service quality
• Champion process standardisation across internal and external logistics functions
• Implement data-driven initiatives to improve efficiency, reduce costs at SKU level, and enhance customer outcomes
• Collaborate with senior business leaders to align logistics processes with broader organisational strategy
• Identify and bring forward industry best practices, innovations, and technology solutions
• Balance cost efficiency with high service levels through strategic, evidence-based decisions