Store Manager - MultiStore – Baixa/Chiado

From Luxe Talent, an international recruitment consultancy specialized in Retail, Fashion and Luxury, we are looking for a Store Manager to join our client's team leading 2 stores in the Baixa/Chiado area of Lisbon.

We are looking for an experienced retail professional with strong leadership skills, a commercial mindset and a passion for delivering an exceptional customer experience within a premium environment.

To lead the store's commercial and operational performance, developing a high-performing sales team while ensuring an outstanding customer experience and consistently achieving business objectives.

Job Description

To lead the store's commercial and operational performance, developing a high-performing sales team while ensuring an outstanding customer experience and consistently achieving business objectives.

• Lead, motivate and develop the sales team, promoting a strong performance and customer-oriented culture.
• Drive sales and profitability, ensuring commercial targets are achieved.
• Monitor key retail KPIs, analyse results and implement action plans to improve performance.
• Ensure an excellent and personalized customer experience, effectively communicating the brand's heritage and values.
• Organize team schedules, responsibilities and daily store operations.
• Manage stock, inventories, cash procedures and security standards.
• Ensure the store maintains the highest standards of presentation and organization.
• Guarantee the correct implementation of Visual Merchandising guidelines.
• Identify commercial opportunities to increase sales, customer loyalty and overall store performance.